Thank You For Waiting, your patience is appreciated

I know it is. But why do you insist on telling me every 30seconds when I've now been on the damn phone for half an hour waiting for someone to actually pick up the damn phone. Bloody Tesco. Bloody useless customer service department. No doubt some 17 year old working Good Friday and busy playing World of Warcraft or instant messaging his friends when he should be answering the phone.

Not a Good Friday so far. Dodgy credit card transactions are no fun at all.